American Tire Company - Nashville, TN

August 1st, 2015

We’re well into the 21st century, and technology keeps moving ahead in huge strides. Things like flat-screen TV’s, smartphones and tablet computers, all prohibitively expensive just a few years ago, are now things that many of us take for granted. The same applies when it comes to automotive technology as well; the days of a mechanic replacing parts and going about diagnosis and repair by gut feeling are over. Finding a competent, qualified repair shop can seem like a Tires & Auto Repair Nashville, TNpretty daunting challenge…but that’s what you can expect when you come to American Tire Company in Nashville. And that means so much more than just tires – our technicians are trained and experienced in engine repair, diagnostics, A/C service and much, much more.

ASE Certification

Over 40 years ago, the National Institute for Automotive Service Excellence (ASE) was formed to set standards for auto repair technicians and shops in the United States and Canada. The blue ASE seal means that a technician is experienced, certified and tested in a wide range of automotive technologies. Considering the pace of innovation in the auto repair industry, ASE techs have to be re-certified with an exam every five years. The test is rigorous, with only two out of three techs passing it on their first attempt; it requires two years of work experience or a combination of one year’s experience and a two-year associate’s degree in auto repair work.

At American Tire Company in Nashville, all of our techs proudly wear the ASE patch on their uniforms. For you, the customer, that means the peace of mind that comes with knowing that your vehicle’s in good hands, and that diagnosis and repair work are going to be done right the first time.

Customer Service

At some point, everyone has known the frustration of indifferent or incompetent customer service. It’s a disappointment that leaves a bad taste in one’s mouth…because when you get right down to it, bad customer service isn’t “service” at all. For us at American Tire Company in Nashville, that’s something that is unacceptable under any circumstances.

When you come to us, you can expect:

·         Technicians using seat covers, steering wheel covers, disposable floor mats and gloves to keep the inside of your car as clean as when you dropped it off

·         Clear and direct communication to keep you informed on what’s going on with your vehicle and what to expect

·         Friendly and attentive service advisors

·         ASE-certified technicians

·         Written inspection forms and estimates

·         Work that’s performed to manufacturer’s standards, using OEM-quality parts

 

At American Tire Company in Nashville, we do so much more than just tires. We’ve been performing top-notch auto repair in the greater Nashville area since the 1950s, and building a customer base that goes back for generations. You can’t be around for that long if you aren’t doing things right…and doing things right is our commitment and our way of doing business.

 

  Posted in: Company News